Terms & Conditions
Mended by Apps Ltd · Last updated April 2026 · Applies to all Mended by Apps products
Clause 1
About these terms
These Terms and Conditions ("Terms") govern your use of all mobile applications and related services published by Mended by Apps Ltd, a company registered in England and Wales ("we", "us", "our", "Mended by Apps").
By downloading, installing, or using any of our apps, you agree to be bound by these Terms in full. If you do not agree, you must not use our apps.
These Terms apply universally to all current and future Mended by Apps products. Individual apps may carry supplementary terms where relevant, but these Terms form the foundation for all of them.
Intended users: Our apps are designed and intended primarily for use by individuals and organisations in the course of a trade, business, craft or profession (including sole traders and self-employed persons using the apps for business-related record-keeping or productivity purposes). These Terms are drafted on the basis that you are acting in the course of a business. If you are a "consumer" (an individual acting wholly or mainly outside any trade, business, craft or profession), certain statutory rights under the Consumer Rights Act 2015 may apply to you that cannot be excluded or limited by these Terms. Nothing in these Terms is intended to affect your statutory consumer rights where you qualify as a consumer.
Clause 2
What our apps are and are not
Our apps are practical organisational, record-keeping, and productivity tools designed to help individuals manage information and tasks more efficiently in their daily lives and work.
Our apps are organisational tools only. They are not and do not purport to be a substitute for professional financial, legal, medical, regulatory, or any other professional advice. No output, calculation, suggestion, or record produced by any of our apps constitutes professional advice of any kind.
Where an app deals with financial figures, calculations, or records — these are based solely on information you enter. We make no representation that any output is accurate, complete, legally compliant, or fit for any regulatory or official purpose. You must verify all outputs independently before using them for any consequential purpose.
None of our apps submit information to any government body, regulatory authority, or third party on your behalf.
Clause 3
Your responsibilities and liability
You accept full and sole responsibility for your use of our apps and for all consequences arising from that use. We are a tool provider. What you do with the tool is entirely your responsibility.
You are solely and entirely responsible for:
- The accuracy, completeness, and correctness of all information you enter into our apps
- Verifying all figures, calculations, totals, and outputs before using them for any purpose
- Any financial, tax, legal, regulatory, medical, or other decisions you make based on information from our apps
- Ensuring full compliance with all applicable laws and regulations in your jurisdiction
- Making correct and timely submissions to any government body, regulatory authority, or third party
- Paying all taxes, duties, or any other statutory obligations correctly and on time
- Obtaining independent professional advice before making any significant decision
- Any consequences arising from your failure to maintain regular backups of your data
- Your compliance with the terms of any third party service you use alongside our apps
Clause 4
Data, privacy and GDPR
Our approach to data is straightforward: we are designed from the ground up to hold as little of your personal data as possible. In most cases, we hold none at all beyond what is strictly necessary to verify your subscription.
All data you enter into our apps — including any personal information, business information, financial records, or any other content — is stored exclusively and entirely on your own device. It is not transmitted to, stored on, or accessible by our servers or any third party server at any time.
This architecture is deliberate and is the foundation of our UK GDPR compliance approach. By not collecting or storing your personal data, we eliminate the most significant data protection risks entirely:
- We cannot sell your data — because we do not have it
- We cannot experience a data breach affecting your personal information — because it does not exist on our systems
- We cannot be compelled to provide your data to any third party — because we do not hold it
- We cannot lose your data through our own system failure — because it is only on your device
The only data we process is the minimum necessary to operate our subscription service: an anonymous subscriber identifier from Apple App Store or Google Play to verify subscription status, and anonymised crash report data (device model, OS version, error type) containing no personal or user-entered data.
We do not collect your name, email address, location, usage patterns, or any other personal data. We do not use advertising trackers or analytics that identify individual users. We are registered with the Information Commissioner's Office (ICO) as required by UK law.
In plain terms: your data is yours. It lives on your phone. We never see it, we never touch it, and we never will. Peace of mind is not a feature — it is the foundation of how we build.
Clause 5
Your duty to back up
Because all your data is stored only on your device, you are solely responsible for maintaining regular backups. We have no ability to recover your data under any circumstances.
You are solely responsible for maintaining regular backups using your device's backup facilities; any loss of data resulting from device failure, loss, theft, damage, or app malfunction; and all consequences arising from data loss however caused.
If you delete our app, all data stored within it will be permanently and irreversibly deleted from your device. We do not provide data recovery or migration services.
Clause 6
App availability and discontinuation
Our apps are provided on the basis that they remain commercially and operationally viable. We reserve the absolute right to discontinue, suspend, or withdraw any app or service at any time and for any reason at our sole discretion.
You acknowledge and agree that:
- Our apps will remain available for as long as Mended by Apps Ltd considers them to be viable products — commercially, technically, legally, or operationally
- We make no commitment to maintain any app indefinitely
- We reserve the absolute right to cease any app, feature, or service at any time at our sole discretion without being required to give reasons
- Where practicable we will endeavour to give reasonable notice of discontinuation, but we are under no obligation to do so
- Upon discontinuation, any active subscriptions will be cancelled and no further renewal charges will be taken from the date of discontinuation
- No refund will be issued for any subscription fees already paid for any billing period
- We accept no liability for any loss, inconvenience, or disruption arising from discontinuation
- You are responsible for exporting and retaining any data you wish to keep at all times
We also reserve the right to modify, update, or change the features, functionality, pricing, and design of our apps at any time. No specific feature set or functionality is guaranteed to be permanent.
A subscription entitles you to access the app as it exists at any given time, subject to the availability provisions in this clause. It does not constitute a guarantee of perpetual access or a fixed feature set.
Clause 7
Subscription, payment and renewals
Access to our apps requires a paid subscription, processed and managed by Apple App Store or Google Play. Their billing terms, refund policies, and payment processing govern all transactions.
Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date through your App Store or Google Play account. Uninstalling the app does not cancel your subscription.
If your subscription lapses, expires, or is cancelled: access to app features is suspended immediately; data on your device is unaffected; full access is restored immediately upon renewal.
We reserve the right to change pricing at any time. Changes take effect from your next renewal date. Continued use after a price change constitutes acceptance of the new pricing. Refunds are subject solely to the policies of the relevant App Store. We do not issue refunds directly.
Clause 8
Limitation of our liability
To the maximum extent permitted by applicable law, our apps are provided "as is" without warranty of any kind. We disclaim all implied warranties including merchantability and fitness for a particular purpose.
We shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage, including but not limited to: loss of profit or revenue; any regulatory fines or penalties; any financial loss from reliance on app outputs; any data loss; any loss from app discontinuation or feature changes; or any loss arising from inaccurate information you have entered.
Where liability cannot be excluded by law, our total aggregate liability shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.
Nothing in these Terms excludes our liability for death or personal injury from our negligence, fraud, or any other liability that cannot be excluded by law.
Negligence: To the maximum extent permitted by law, we exclude liability for any loss or damage caused by our negligence (except where such negligence causes death or personal injury, for which we remain liable). Our apps are record-keeping and productivity tools only. You remain solely responsible for verifying all outputs, as set out in Clause 3. Any reliance on unverified outputs is at your own risk, and we do not accept that use of the apps for administrative or record-keeping purposes gives rise to a duty of care that would make us liable in negligence for financial or other consequential losses.
Software defects: Software is inherently complex and may contain bugs, errors, inaccuracies or defects from time to time. We do not warrant that the apps will be error-free, uninterrupted or operate without bugs. You acknowledge that no software is perfect and agree that it is your responsibility (as set out in Clause 3) to independently verify all calculations, figures, records and outputs before any reliance or use for consequential purposes. The existence of a bug, error or defect does not, of itself, constitute negligence or breach on our part.
Clause 9
Your indemnity to us
You agree to indemnify, defend, and hold harmless Mended by Apps Ltd, its directors, employees, and agents against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: your use of our apps; your breach of these Terms; your breach of any applicable law; any inaccuracy in information you have entered; any claim by any third party or regulatory body arising from your use of our app outputs; or your failure to maintain adequate data backups.
Indemnity cap: Your obligation to indemnify us under this clause shall not exceed £10,000 in aggregate for any and all claims, except in cases of your fraud, wilful misconduct or deliberate breach. This cap does not apply to your obligation to pay any sums properly due under a subscription.
Clause 10
Intellectual property
All intellectual property rights in our apps — including software, user interface designs, branding, and trade marks — are owned by Mended by Apps Ltd and protected by UK and international law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to use our apps for your own personal or business purposes, subject to these Terms and a valid active subscription. You may not copy, modify, distribute, reverse engineer, or use our apps to develop a competing product. Mended by Apps and all our app names are trade marks of Mended by Apps Ltd.
Clause 11
Acceptable use
You agree to use our apps only for lawful purposes. You must not use our apps to store, process, or facilitate anything unlawful, fraudulent, harmful, or that violates the rights of others.
Clause 12
Termination
We may suspend or terminate your access at any time if you breach these Terms, if required by law, or if we discontinue the app as set out in Clause 6. You may stop using our apps at any time by uninstalling them and cancelling your subscription. Your data remains on your device — we hold nothing to delete.
Clause 12A
Complaints and dispute resolution
If you have any complaint or dispute arising from your use of our apps or these Terms, you agree to first contact us at legal@mendedbyapps.org setting out full details of the issue. We will acknowledge your complaint within 7 days and aim to respond substantively within 14 days (or such longer period as we reasonably notify you).
You agree not to commence legal proceedings until 30 days after we have received your initial written complaint, unless the matter requires urgent injunctive relief.
This clause does not affect any statutory rights you may have as a consumer, including rights to use alternative dispute resolution schemes where available.
Clause 13
Changes to these terms
We may update these Terms at any time. We will notify you of material changes through the app or the relevant App Store. Continued use after any change constitutes acceptance. The current version is always available at mendedbyapps.org/terms.
Clause 13A
Severability
If any provision of these Terms is found by a court or other competent authority to be invalid, unenforceable, or illegal, that provision shall be deemed deleted. The remaining provisions shall continue in full force and effect. If any invalid or unenforceable provision would be valid or enforceable if some part of it were deleted, that provision shall apply with whatever modification is necessary to make it valid and enforceable.
Clause 14
Governing law and contact
These Terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.
Mended by Apps Ltd
Registered in England and Wales
legal@mendedbyapps.org
© 2026 Mended by Apps Ltd. All rights reserved. All app names are trade marks of Mended by Apps Ltd.